Service Overview
When a small issue leaves you stranded on the shoulder, waiting hours for an unverified service can be aggravating and dangerous. Long's Towing & Recovery operates fully-outfitted roadside units capable of resolving minor immobilizations right where your vehicle sits.
If the problem cannot be resolved safely on-site—such as an unrepairable sidewall blowout without a spare, or an alternator that won't hold charge—our roadside service trucks can seamlessly convert to a flatbed tow, eliminating the hassle of coordinating multiple calls.
When You Need Roadside Assistance
- Dead or Weak Battery: Clicking starter or zero electrical power requiring commercial 12V/24V jump-start.
- Punctured or Blown Tire: Need your functional spare tire mounted safely away from oncoming highway traffic.
- Vehicle Lockout: Keys accidentally locked inside the passenger cabin or trunk.
- Out of Fuel: Emergency delivery of gasoline or diesel to reach the nearest fueling station.
What to Expect When We Arrive
Our technician positions the service truck behind your vehicle to create a safety barrier, illuminating amber safety strobes. The operator assesses the issue, discusses the repair steps with you, and executes the fix using professional equipment.
For tire changes, wheel lug nuts are hand-torqued to manufacturer specifications. For battery jump-starts, surge-protected commercial cables prevent damage to sensitive vehicle control modules (ECUs).
Equipment & Technical Tools
- Commercial Surge-Protected Jump Packs: Safe starting power for heavy-duty V8 trucks, hybrids, and passenger cars.
- High-Capacity Hydraulic Jacks & Impact Wrenches: Rapid, safe wheel removal on shoulder pavement.
- Damage-Free Inflatable Lockout Wedges: Gentle door seal entry without scratching paint or tearing weatherstripping.
Our 4-Step Roadside Process
Call Dispatch
State your issue (battery, tire, lockout, or fuel) and your exact location.
Technician En Route
Equipped service unit is dispatched immediately to your shoulder position.
On-Scene Fix
Technician performs the needed repair under safe perimeter illumination.
Back On Road
Vehicle systems verified and you're safely on your way.